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RestrictExtRecips for Outlook

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Updated:
26 September 2024

Purpose

You can restrict the number of recipients per message in your Exchange organization, but there is no built-in way to restrict how many external recipients a group of users can send to.

If you run the classic desktop Outlook for Windows, the RestrictExtRecips add-in will solve this problem.

Suppose an Exchange administrator has created a distribution list named "RestrictExtRecips_2". The number 2 after the underscore means that each member of this list who has the RestrictExtRecips add-in installed cannot set more than 2 external recipients per message.

If a user adds 3 or more external addresses to the "To:" or "CC:" field, the message will not be sent and Outlook will display a warning pop-up window.

The application is a COM add-in compatible only with classic desktop Outlook for Windows. It does not support the new Outlook for Windows. Comparison of classic Outlook (with add-in support) and new Outlook for Windows

Current version: 1.0.0.3

Installation

  1. As an Exchange Online admin, log into the Exchange Admin Center. Create a distribution list named RestrictExtRecips_2. In the Notes field, enter the prefix "Non-restricted:" and the comma-delimited string of internal domains. Example: Non-restricted: @contoso.com, @contoso.onmicrosoft.com.
    Make sure you are a member of this list.
    Exchange Admin Center showing the RestrictExtRecips_2 distribution list configuration, including the Notes field with the Non-restricted domain prefix
  2. On a client workstation where Outlook is installed, download the RestrictExtRecips-Demo.zip file and extract all files to the C:\Program Files\IvaSoft\RestrictExtRecips folder. Exit Outlook if it is running, then run RestrictExtRecips-Demo.msi and follow the instructions.
  3. Start Outlook and click File > Options > Add-ins. Select "COM add-ins" in the Manage: list box (at the bottom of the page) and click the Go button. Make sure that RestrictExtRecips is in the list.
    Outlook COM Add-ins dialog showing RestrictExtRecips listed as an active add-in

Testing

  1. Open Outlook and create a new message. Insert three external addresses in the "To:" field. Populate the Subject: field. Click the Send button. A warning message will appear.
    Outlook warning dialog blocking a message with 3 external recipients in the To field
  2. Note that you can place any number of external recipients into the "BCC:" field.

Uninstallation

You can uninstall the add-in via Settings > Apps (called "Installed Apps" in Windows 11 and "Apps & features" in Windows 10).

Demo Version Notes

Using the demo, you have a predefined limit of 2 external recipients. In the full version, you can set any number from 0 (no external recipients allowed) to 500.

FAQ

Q. Will it help us be more GDPR compliant?
A. Yes. Sharing email addresses with other recipients is a breach of GDPR regulations—see this article: 5 Ways Your Emails Could Breach GDPR. With RestrictExtRecips, you can force users to use "BCC:" instead of "To:" and "CC:".

Q. How can I define the number of external recipients?
A. This number is defined by the name of the distribution list.

Q. What happens if the mailbox is a member of several "RestrictExtRecips_XXX" distribution lists?
A. The lowest number takes priority. So if jdoe@contoso.com is a member of both "RestrictExtRecips_2" and "RestrictExtRecips_5", the allowed number of external recipients is 2.

Q. May I hide the "RestrictExtRecips_XXX" distribution list from address lists?
Exchange Admin Center showing the option to hide a distribution list from address lists, which must remain unchecked for RestrictExtRecips to work
A. No. Hidden distribution lists are invisible to the add-in, which will prevent it from working correctly.

Pricing and Licensing

Licensing policy: The product is licensed per user.
Payments are processed by PayPro Global.    PayPro Global Customer Support
License type
Price per unit
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Single license
$35.00
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Site license
$1,500.00
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Enterprise license (including the source code)
$4,500.00
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A Site license covers a single organization at one physical location, with unlimited installs
An Enterprise license covers all computers across a single organization worldwide, including all branches and remote users.